Privacy and Data Use Policy

Effective date: January 1st, 2024

At Cerita Yvonne, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This privacy policy outlines how we collect, use, and share your data when you interact with our website and services.

1. The Types of Data We Collect

We collect the following personal information when you register, make purchases, or otherwise engage with our services:

  • Name
  • Email address
  • Phone number
  • Shipping/billing address
  • Payment information

2. How We Collect the Data

Your personal information is collected directly when you provide it to us during registration, order processing, and when signing up for marketing communications. We may also collect data when you engage with our services, such as submitting inquiries or interacting with customer support.

3. How We Use the Data

We use your personal data for the following purposes:

  • To process and fulfill your orders
  • To send marketing and promotional communications (with your consent)
  • To provide customer service and respond to inquiries
  • For analytics to improve our website and services

4. How We Store the Data

Your data is securely stored using industry-standard security measures. We use a secure business CRM platform to store your data, ensuring it is protected from unauthorized access, disclosure, or misuse. Payment information is processed securely through third-party platforms like Stripe and PayPal, and we do not store your payment details.

5. Your Rights and Choices

You have the right to:

  • Access and update your personal information at any time by logging into your account at CeritaYvonne.com.
  • Opt-out of marketing communications by unsubscribing from emails or replying STOP to text messages.
  • Request the deletion of your account and personal data.

6. Third-Party Sharing

We do not sell or share your personal information with third parties for marketing or promotional purposes. We only share your data with trusted third-party service providers who assist in processing orders and delivering services, such as:

  • Payment processors (e.g., Stripe, PayPal)
  • Email marketing platforms

Affiliate Marketing

We do not engage in affiliate marketing. Your data is never shared with affiliates for promotional or marketing purposes.

SMS Data Sharing and Consent

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. Cookies and Tracking Technologies

We do not use cookies or other tracking technologies to collect information about your browsing activities on our website.

8. Minors

Our services are intended for individuals over the age of 18. We do not knowingly collect information from minors.

9. Policy Updates

We may update this Privacy Policy from time to time. If changes are made, we will notify you via email or through a notice on our website.

SMS Privacy Policy

We respect your privacy and are committed to protecting your personal information. This section details how we handle information you provide through our SMS program:

Use of Information

  • Purpose: We use your information to send mobile messages and respond to your inquiries. This may involve sharing your information with platform providers, phone companies, and other vendors who assist in message delivery.
  • Protection of Information: We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or customer information collected through the SMS program to any third party.
  • Disclosure: We may disclose your information if required by law, regulation, or governmental request, to avoid liability, or to protect our rights or property.

Choices and Controls

  • Consent: Consent to receive automated marketing text messages is not a condition of any purchase.
  • Opt-Out: You can opt out of receiving further text messages via the Messaging Service by responding to any of our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.

Your Responsibilities

  • Accurate Information: Ensure that the information you provide is accurate, complete, and truthful. Do not use a false or misleading name or a name you are not authorized to use.
  • Consequences: If we believe the information provided is untrue, inaccurate, or incomplete, or if you have joined the program for ulterior motives, we may deny you access to the program and take appropriate legal actions.

This SMS Privacy Policy is strictly limited to our SMS program and does not affect any other privacy policies that may govern your relationship with us in other contexts.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

10. Contact Information

If you have any questions or concerns regarding this privacy policy or how your personal information is handled, please contact us at [email protected].